Clinic on the Hill is putting the following measures in place to ensure that patients can be seen at the clinic in a safe environment.
Checklist for patients arriving at the clinic:
Arrive two minutes before your appointment and wait to be let in by Neil
Please bring a face mask for your appointment
Entry to the clinic for osteopathic appointments only: The clinic will only allow patients in who have booked an appointment. Patients making enquiries will be asked to do so via email or telephone. Clinic on the Hill will initially only be offering osteopathic services, with movement and sports massage services suspended until further notice
Staggered appointments and spaced seating: Appointments will be staggered by 10 minute intervals to ensure there is no crossing over of patients between appointments. We ask that you arrive 2 minutes before your appointment and wait outside, the osteopath will open the door for you to allow you in. In any circumstances where there are 2 patients in the clinic, seats will be spaced apart and disinfected after use.
Practitioner and patient PPE: Neil will be the sole practitioner in the clinic for the time being. There will be no reception or other admin staff within the building. Neil will be wearing a face mask during treatment and at times when closer than two metres, as well as a single use apron. Neil will wear gloves when using acupuncture needles. We ask patients to wear a mask during treatment if they are comfortable to do so. All non water repellent couch covers and pillow cases will be removed. Paper couch cover will be used for each patient.
Reduced surface contact points: The door will be open for you on arrival and the amount of surfaces that the patient touches will be minimised as much as possible. Any surfaces that are contacted will be disinfected. We suggest that you try and go to the toilet before your visit but should you need to use the toilet, the appropriate hand washing and sanitising measures will be in place.
Sterilised surfaces: Any contact points in regular use will be disinfected after each use, including the treatment couch, chairs and payment devices.
Video appointments available: Video appointments for those unable to make it to the clinic or at increased risk will be available.